How Do I Get the Email Headers from New Outlook?

Quick Answer

Open the email, click the three dots (...) at the top of the message, then select:

View → View message details

Copy all of the information shown, close the window, create a new email and paste the headers into the message. Microsoft documents this route for New Outlook.

If you have received a suspicious email, your IT or cybersecurity provider may ask you to send them the email headers.

Email headers contain technical information about how the message was sent and which mail servers it passed through.

Important: Please collect the email headers from the original email you received, not from a forwarded copy.

Step-by-Step Instructions

1. Open New Outlook.

2. Find and open the email you need to check.

3. Click the three dots (...) at the top of the email.

   

4. Click View.

5. Click View message details.

   

6. A window will open containing the full email header information.

7. Click inside the message details box.

8. Press Ctrl + A to select everything.

9. Press Ctrl + C to copy the email headers.

   

10. Close the message details window.

11. Create a new email.

12. Enter the email address of the person who requested the headers.

13. Enter a suitable subject, for example:

Email Headers – Suspicious Email

14. Click inside the message body and press Ctrl + V to paste the headers.

    

15. Send the email.

Why Might We Ask for Email Headers?

Email headers can help us investigate:

• Where the email actually came from

• Whether the sender may have been spoofed

• Which mail servers handled the message

• Email authentication results

• Delivery problems

• Phishing and suspicious emails