QuantumCare Sole Trader costs £35 per computer, per month. There is no base fee and no minimum, so one computer is £35 a month and two computers are £70.

Email domain protection is an optional extra at £30 per domain per month and is not included as standard. Nothing else is added on.

All prices exclude VAT. There is no setup fee and nothing to pay upfront, and it is rolling monthly — cancel any time with 30 days' notice. Use the calculator further up this page to see your exact figure before you speak to anyone.

It is cheap because things have been taken out, and they are all listed further up this page rather than discovered later.

What is not cheap is the software. The threat monitoring on your computer is the same product watching a two-hundred-person business, at the same cost to us, because software doesn't get more expensive per machine when there are more machines. What you are not buying is our time — no vulnerability assessment, no hardening, no monthly report, no Cyber Essentials work.

£35 a computer is what is left when you take the people out and leave the protection in. It is a real product with a thin service around it, and we would rather say that than dress it up.

Good — keep them. QuantumCare works alongside your IT provider, not instead of them. They keep the business running; we keep it secure.

Most are relieved. Security is the part of the job they are least equipped for and most exposed on.

Antivirus is one control, and it's the one attackers plan around. It waits to recognise something it has seen before.

What it doesn't do is have a human watching. It doesn't patch the programs Windows Update ignores, block the malicious website before you reach it, join up signals across your system, or wake anybody up at 3am when something looks wrong on your machine. Those four things are what you are buying here.

There's a saving in this too. What we install takes over the antivirus job as well, so you don't need a separate paid antivirus subscription on top — whatever you renew every year, you can stop renewing. It won't cover the whole £35, but it comes off it. Don't cancel anything until we've confirmed you're covered, and we'll tell you when that is.

Neither had any of our clients, until the ones who did.

The businesses that get hit aren't targeted for being interesting — they're targeted for being reachable. The question isn't whether you've been unlucky yet.

Nobody chose you. Attacks are automated, run at scale, by organisations measuring their return on investment.

Smaller businesses get hit precisely because they're reachable and under-defended. You're not too small to be a target — you're the right size to be an easy one.

Then you leave. Rolling monthly means 30 days' notice and no penalty.

There is no minimum term on this tier at all, and nothing to pay upfront, so the most you can ever be out of pocket is a month you've already had.

No. Nobody credible can promise that — and you should be wary of anyone who does.

What we do commit to is fast action: quick detection, rapid containment, and telling you straight away and in plain English when something has happened.

The goal is simple — fewer incidents, smaller impact, faster recovery.

James Batt. Every conversation, every time you pick up the phone. Not an account manager, not a rota, and not somebody who needs your setup explained to them again.

The advice and the relationship are one person, deliberately. That is what buys you someone who knows your systems rather than someone reading a ticket.

The protection behind it is not one person. Monitoring, detection and containment run around the clock through a dedicated security operations centre, on enterprise security tooling. None of that waits for anyone here to be at a desk.

You get a named, accountable person sitting on top of infrastructure that never sleeps

Your protection carries on exactly as normal. Monitoring, detection, isolation and containment are handled by the security operations centre, twenty-four hours a day, every day of the year. A compromised machine gets shut off at 3am on a bank holiday without anyone here being involved.

I take planned leave a few times a year and you'll know well ahead. Routine questions get answered within two working days rather than the same day. Anything security-critical reaches me wherever I am.

It is a fair question to ask of any small provider, and you should ask it of anyone you are considering.

No. Business Pro is capped at twenty clients because that package includes our time every month — the leadership, the quarterly reviews, the policy work — and that does not scale to hundreds of businesses.

Sole Trader is deliberately built to run properly without that constraint, so there is no cap and no waiting list.

Possibly, and we'd rather say so than imply otherwise. Competitor exclusivity is a Business Pro promise, and it only works because that package is capped at twenty clients. Sole Trader is uncapped, so we cannot make the same commitment.

What we do commit to is that nothing about your business — your systems, your data, your weak points — is ever discussed with another client, whoever they are.

If exclusivity genuinely matters in your market, that is a Business Pro conversation, and we'll have it honestly with you.

No. We work alongside them. They keep the business running, we keep it secure, and we'll coordinate directly with them so nothing falls between the two of us.

If you'd rather we handled IT support as well, ask — but it isn't part of QuantumCare.

No — that is IT support, and QuantumCare is a cyber security service on every tier. We don't fix printers, set up laptops, recover forgotten passwords or investigate why something is running slowly.

What we will do is tell you clearly what needs doing and why, and talk you through it. If you want somebody to take the work off you entirely, you need an IT provider as well as us, and we'll work happily alongside whoever that is.

A Chief Information Security Officer, on call, shared between a small number of clients. You get the seniority and the judgement without the salary.

It is not part of Sole Trader, and it is not part of Micro Business either. It is the single biggest thing Business Pro adds, and it is the main reason Pro costs what it does. We'd rather tell you that plainly than let you assume it is in there.

Any Windows PC or Mac you actually work on. If it is switched on and you use it for the business, it counts, and it needs protecting.

You choose which ones to cover — there is no requirement to put every machine you own on the service. The one you do your work and your banking on is the one that matters.

Yes — £70 a month. Protection is installed on each machine, so two machines is twice the cost. This is the one place Sole Trader works out differently from Micro Business, where a laptop and a desktop for the same person count once.

If you only really use one of them for work, cover that one. We'll tell you straight whether the second is worth protecting rather than assuming it is.

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Not covered, and not charged for. This tier protects computers.

No. Sole Trader works whether you use Microsoft 365, Google Workspace, or neither — everything in it runs on the computer rather than on your email account.

This is a real difference from our other packages. Micro Business and Business Pro are built around Microsoft 365 and include protection for your logins; that part is not in this tier, so the requirement disappears with it.

Rolling monthly only. £35 per computer, 30 days' notice, no penalty and no minimum term.

Micro Business and Business Pro both offer a 12-month agreement with a frozen price. At £35 the saving would be small enough that two prices would confuse more than they helped, so we don't offer one here.

No. One computer is fine, and it is a real customer rather than an exception we grumble about. There is no base fee to make it work — you pay for what you protect.

Micro Business, by contrast, starts at £206 a month whatever your size. Business Pro starts at ten accounts.

Partly, and it is worth being precise about which part.

The threat monitoring and security monitoring on your computer are identical — the same products, watching the same way, because the software costs us the same either way. The patching and the web filtering are the same too.

What Business Pro adds is everything around it: identity protection, backup, vulnerability scanning, hardening, security leadership, quarterly reviews, a policy pack, email domain protection and network device management. That is most of what you are not paying for.

No. There is no backup of any kind on this tier — not your files, not your email, not your cloud storage. It is the sharpest thing missing and we would rather you read it here than find out at the worst moment.

Microsoft and Google keep your data available. Neither keeps a spare copy for you if you delete something, get locked out, or have the account taken over. People assume otherwise all the time.

Backup is billed per person and would take a large bite out of £35, so it is left out rather than half-done. If you have nothing at the moment, an external drive you unplug — or any paid backup service — is far better than nothing, and we'll happily tell you what we would use. Proper managed backup starts at Micro Business.

You move to Micro Business. Be aware it is a step up in price, not a rounding — Micro Business starts at £206 a month, because it includes things Sole Trader deliberately doesn't: backup, hardening, vulnerability assessment, training and a monthly report.

We'll flag it before you get there rather than after. Nothing breaks the day you hire somebody — but the moment there is a second person, there is a second way in, and this tier isn't built for that.

Usually a day or two from agreement. There is very little to set up on a single computer and most of it happens in the background while you work.

Monitoring and endpoint protection go live first, so you're covered before everything else is finished.

We're remote-first, which is a large part of how we keep the price where it is. On-site visits are not included and happen only when they're genuinely needed. When one is: £240 for a short visit of up to two hours, £400 for a half day, £760 for a full day.

Travel and accommodation are added at cost, never marked up, and we agree the whole figure with you before anything is booked. Short visits are for sites within reach of us in West Sussex; further afield starts at a half day.

At £35 a month, a single visit costs more than several years of the service. We'll always tell you first whether one is genuinely necessary, and it almost never is.

Threats are monitored around the clock by a human security operations centre. Isolation and containment happen whether or not you're awake — a compromised machine gets shut off without waiting for anybody.

You'll hear from us afterwards explaining what happened and what was done about it, in plain English. There is no monthly report on this tier, so you hear from us when something happens rather than on a schedule.

No. Onboarding and deployment are included in your monthly price, and there is nothing to pay upfront.

Not on this tier. Getting a business through Cyber Essentials is real work with our name attached to the answer, and it cannot honestly be done inside £35 a month.

That is a straight no rather than a maybe, because a certificate is only worth having if the controls behind it stay in place — and on this tier nobody is checking that for you.

If a client or an insurer is asking you for Cyber Essentials, that is a Micro Business conversation and we'll have it honestly with you. It is included there.

Yes. QuantumCare isn't insurance and doesn't replace it — the two do different jobs. Insurance pays out after something goes wrong. QuantumCare is there to stop it going wrong in the first place.

Be careful here, though. Most cyber policies now require multi-factor authentication, endpoint protection, patching, backups and staff training. This tier gives you the endpoint protection, the patching and annual training — it does not give you backup, and nobody here is putting together the evidence for your insurer's questionnaire.

If you declare controls you don't actually have, a claim can be refused. So check what your policy asks for before you answer it, and if the form asks about backups, make sure your answer is true. Micro Business is where we take that work on.

We aren't insurance brokers and can't advise on cover. Speak to your broker about what's right for your business.

Email domain protection isn't included as standard, so the number of domains you have doesn't change your base price. It is £30 per domain per month if you want it, and you can protect one domain without protecting the others

It is worth understanding what it does. Without it, a criminal can send email that looks like it came from your address — to your clients, asking them to pay a different bank account. Old trading names and campaign domains can be spoofed just as easily as your main one.

Most one-person businesses don't need this. If you invoice by email from your own domain, ask, and we'll tell you honestly whether yours does.