Cyber security built around the size of your business
Three packages, one standard of protection. Whether you are a one-person business or a team of fifty, you get the same tools we would put on our own systems — sized and priced for where you actually are.
QuantumCare is a cyber security service. It is not IT support.
Compare the packagesWhat is QuantumCare
QuantumCare is a monthly cyber security service for UK businesses. The same protection we'd put on our own systems goes on your computers — monitored continuously, with anything that turns up dealt with rather than just reported to you.
The three packages differ by the size of the business, and the larger ones add cover for your Microsoft 365 accounts, your network, and the paperwork insurers and customers ask for. Here's what each one includes.
| What’s included | Sole TraderSelf-employedFrom £35 per monthPer computer · rolling monthlySee Sole Trader | Micro Business9 employees & underFrom £204 per monthPer Microsoft 365 / Google user on a 12-month agreementSee Micro Business | Business Pro10+ employeesFrom £710 per monthPer Microsoft 365 / Google user on a 12-month agreementSee Business Pro | QuantumCare CISO10–250 employeesLeadership, not softwareFrom £1,200 per monthPriced by headcount · rolling monthlySee QuantumCare CISO |
|---|---|---|---|---|
| TechnologyThe protection itself — software, monitoring and scanning | ||||
| Patch ManagementAutomatic software & security updates | Included | Included | Included | – |
| Endpoint Protection24/7 monitoring & threat detection on your devices | Included | Included | Included | – |
| Annual Security Awareness TrainingYearly cyber security awareness training | Included | Included | Included | – |
| Web & DNS FilteringBlocks access to malicious and unsafe websites | Included | Included | Included | – |
| Device Health MonitoringContinuous monitoring of device security status and configuration | – | Included | Included | – |
| Continuous Security Awareness TrainingOngoing training & phishing simulations year-round | – | Included | Included | – |
| Cloud Backup & RecoveryAutomated backup of critical business data | – | Included | Included | – |
| Security Monitoring (SIEM)Centralised threat monitoring across your systems | IncludedFor computers only | Included | Included | – |
| Identity Threat Detection & ResponseProtects user accounts and logins from compromise | – | Included | Included | – |
| Identity Security Posture ManagementFinds and fixes weak points in account and access setup | – | Included | Included | – |
| Endpoint Vulnerability ScanningContinuous scanning of computers and devices for security weaknesses | – | Included | Included | – |
| Proactive Device HardeningOutdated and insecure settings found and locked down before attackers can use them | – | Included | Included | – |
| Network Vulnerability ScanningOngoing scanning of the wider network for security weaknesses | – | – | Included | – |
| Attack Surface ScanningFinds what is visible to attackers from outside — exposed ports, web portals, subdomains | – | – | Included | – |
| External Vulnerability AssessmentSimulated attacker testing of internet-facing systems, such as the outside of your firewall | – | – | Included | – |
| Network Device Backup & Firmware UpdatesFirewall, switches and WiFi access points backed up and kept on the latest, most secure firmware | – | – | Included | – |
| Email Domain ProtectionStops criminals spoofing your email domain. £30 per domain per month if added. | Optional add-on | Optional add-on | Included | – |
| Security Leadership & GovernanceThe decisions, the paperwork and the person accountable for them | ||||
| Named Security LeadOne named person, accountable for your security — not an account team | – | – | Included | Included |
| Committed Days Each MonthA set number of days of that person’s time, planned and reported on, rather than access when you need it | – | – | – | Included |
| Information Security Policy PackReady-made security policies tailored to your business | – | – | Included | Included |
| Quarterly Business ReviewsA regular sit-down on risk and priorities, in plain English | – | – | Included | Included |
| Cyber Essentials / Insurance ReadinessSupport getting accredited and insurance-ready | – | – | Included | Included |
| Live Risk RegisterEvery risk written down in business language, with an owner and a date, reviewed every month | – | – | – | Included |
| Costed Security RoadmapA rolling twelve-month plan with prices on it, so it can go in a budget | – | – | – | Included |
| Board & Management ReportingA written report and a meeting each quarter, for directors rather than engineers | – | – | – | Included |
| Supplier & Third-Party ReviewWhich suppliers can reach your data, and what happens if one of them is breached | – | – | – | Included |
| Customer Security QuestionnairesThe forty-question form before a big contract, answered for you | – | – | – | Included |
| Incident Response PlanWho does what, in what order, written down before you need it | – | – | – | Included |
| ISO 27001 GroundworkThe register, policies and evidence trail a certification body will ask for | – | – | – | Included |
| Service & Support | ||||
| Ask the TeamEmail and phone access to ask questions and get advice on suspicious activity | Included | Included | Included | Included |
| Direct Security LineCall the team directly to talk through security concerns | Included | Included | Included | Included |
| Client ExclusivityNever on-boarded alongside a direct competitor | – | – | IncludedCapped at 20 clients | IncludedCapped at 10 days a month |
| See Sole Trader | See Micro Business | See Business Pro | See QuantumCare CISO | |
Sole Trader
From £35 per month
Self-employed · Per computer · rolling monthly
See Sole TraderTechnology
- IncludedPatch ManagementAutomatic software & security updates
- IncludedEndpoint Protection24/7 monitoring & threat detection on your devices
- IncludedAnnual Security Awareness TrainingYearly cyber security awareness training
- IncludedWeb & DNS FilteringBlocks access to malicious and unsafe websites
- IncludedSecurity Monitoring (SIEM)Centralised threat monitoring across your systems For computers only.
- +Email Domain ProtectionStops criminals spoofing your email domain. £30 per domain per month if added. Optional add-on.
Service & Support
- IncludedAsk the TeamEmail and phone access to ask questions and get advice on suspicious activity
- IncludedDirect Security LineCall the team directly to talk through security concerns
Micro Business
From £204 per month
9 employees & under · Per Microsoft 365 / Google user, on a 12-month agreement
See Micro BusinessTechnology
- IncludedPatch ManagementAutomatic software & security updates
- IncludedEndpoint Protection24/7 monitoring & threat detection on your devices
- IncludedAnnual Security Awareness TrainingYearly cyber security awareness training
- IncludedWeb & DNS FilteringBlocks access to malicious and unsafe websites
- IncludedDevice Health MonitoringContinuous monitoring of device security status and configuration
- IncludedContinuous Security Awareness TrainingOngoing training & phishing simulations year-round
- IncludedCloud Backup & RecoveryAutomated backup of critical business data
- IncludedSecurity Monitoring (SIEM)Centralised threat monitoring across your systems
- IncludedIdentity Threat Detection & ResponseProtects user accounts and logins from compromise
- IncludedIdentity Security Posture ManagementFinds and fixes weak points in account and access setup
- IncludedEndpoint Vulnerability ScanningContinuous scanning of computers and devices for security weaknesses
- IncludedProactive Device HardeningOutdated and insecure settings found and locked down before attackers can use them
- +Email Domain ProtectionStops criminals spoofing your email domain. £30 per domain per month if added. Optional add-on.
Service & Support
- IncludedAsk the TeamEmail and phone access to ask questions and get advice on suspicious activity
- IncludedDirect Security LineCall the team directly to talk through security concerns
Business Pro
From £710 per month
10+ employees · Per Microsoft 365 / Google user, on a 12-month agreement
See Business ProTechnology
- IncludedPatch ManagementAutomatic software & security updates
- IncludedEndpoint Protection24/7 monitoring & threat detection on your devices
- IncludedAnnual Security Awareness TrainingYearly cyber security awareness training
- IncludedWeb & DNS FilteringBlocks access to malicious and unsafe websites
- IncludedDevice Health MonitoringContinuous monitoring of device security status and configuration
- IncludedContinuous Security Awareness TrainingOngoing training & phishing simulations year-round
- IncludedCloud Backup & RecoveryAutomated backup of critical business data
- IncludedSecurity Monitoring (SIEM)Centralised threat monitoring across your systems
- IncludedIdentity Threat Detection & ResponseProtects user accounts and logins from compromise
- IncludedIdentity Security Posture ManagementFinds and fixes weak points in account and access setup
- IncludedEndpoint Vulnerability ScanningContinuous scanning of computers and devices for security weaknesses
- IncludedProactive Device HardeningOutdated and insecure settings found and locked down before attackers can use them
- IncludedNetwork Vulnerability ScanningOngoing scanning of the wider network for security weaknesses
- IncludedAttack Surface ScanningFinds what is visible to attackers from outside — exposed ports, web portals, subdomains
- IncludedExternal Vulnerability AssessmentSimulated attacker testing of internet-facing systems, such as the outside of your firewall
- IncludedNetwork Device Backup & Firmware UpdatesFirewall, switches and WiFi access points backed up and kept on the latest, most secure firmware
- IncludedEmail Domain ProtectionStops criminals spoofing your email domain. £30 per domain per month if added.
Security Leadership & Governance
- IncludedNamed Security LeadOne named person, accountable for your security — not an account team
- IncludedInformation Security Policy PackReady-made security policies tailored to your business
- IncludedQuarterly Business ReviewsA regular sit-down on risk and priorities, in plain English
- IncludedCyber Essentials / Insurance ReadinessSupport getting accredited and insurance-ready
Service & Support
- IncludedAsk the TeamEmail and phone access to ask questions and get advice on suspicious activity
- IncludedDirect Security LineCall the team directly to talk through security concerns
- IncludedClient ExclusivityNever on-boarded alongside a direct competitor Capped at 20 clients.
QuantumCare CISO
From £1,200 per month
10–250 employees · Priced by headcount · rolling monthly
See QuantumCare CISONo monitoring or protection software. This is the security leadership that sits above it. Most CISO clients run one of the other packages alongside it, not instead of it.
Security Leadership & Governance
- IncludedNamed Security LeadOne named person, accountable for your security — not an account team
- IncludedCommitted Days Each MonthA set number of days of that person’s time, planned and reported on, rather than access when you need it
- IncludedInformation Security Policy PackReady-made security policies tailored to your business
- IncludedQuarterly Business ReviewsA regular sit-down on risk and priorities, in plain English
- IncludedCyber Essentials / Insurance ReadinessSupport getting accredited and insurance-ready
- IncludedLive Risk RegisterEvery risk written down in business language, with an owner and a date, reviewed every month
- IncludedCosted Security RoadmapA rolling twelve-month plan with prices on it, so it can go in a budget
- IncludedBoard & Management ReportingA written report and a meeting each quarter, for directors rather than engineers
- IncludedSupplier & Third-Party ReviewWhich suppliers can reach your data, and what happens if one of them is breached
- IncludedCustomer Security QuestionnairesThe forty-question form before a big contract, answered for you
- IncludedIncident Response PlanWho does what, in what order, written down before you need it
- IncludedISO 27001 GroundworkThe register, policies and evidence trail a certification body will ask for
Service & Support
- IncludedAsk the TeamEmail and phone access to ask questions and get advice on suspicious activity
- IncludedDirect Security LineCall the team directly to talk through security concerns
- IncludedClient ExclusivityNever on-boarded alongside a direct competitor Capped at 10 days a month.
QuantumCare CISO is the odd one out, on purpose. The other three are protection: software, monitoring and scanning, running in the background. CISO includes none of that, and the empty column above is not a shortfall — it is the whole point. It is the people half of security: the person who owns the decisions, writes them down and answers for them.
Most CISO clients run Business Pro alongside it, not instead of it — one covers the technology, the other covers the decisions about it. If you are already a Business Pro client you pay the difference between the two rather than paying twice.
How these prices are worked out. Sole Trader is priced per computer. Micro Business and Business Pro are priced per Microsoft 365 or Google licensed account, and the figures above are the 12-month agreement rate — on rolling monthly they are £206 and £730. QuantumCare CISO is priced by headcount in five published bands from 10 to 250 employees, and is rolling monthly only. All prices exclude VAT.
Who you'll be working with
James Batt
Founder, Systems Secure Ltd
Systems Secure has been trading since 2010. In that time the thing that has changed most is not the threats — it is how small a business now has to be before it is worth attacking.
QuantumCare is how I do this work now. A small number of clients, a complete programme rather than a shopping list of products, and one person who knows your business well enough to be useful at short notice.
When you ring, you get me.
Qualifications
What the letters actually mean, since nobody explains them.
CISSP
Certified Information Systems Security Professional
The senior, internationally recognised security qualification. Requires years of documented experience before you can even sit it.
C|CISO
Certified Chief Information Security Officer
Focused on running a security programme — governance, risk and reporting to a board, rather than configuring the technology.
C|EH
Certified Ethical Hacker
Formally trained in the techniques attackers use. It is difficult to defend against methods you have never seen from the other side.
NCSP
Certified NIST Cybersecurity Professional — Practitioner
Qualified to build and run a security programme against the NIST framework — the structure insurers and larger clients increasingly expect to see behind your answers.
Security+
CompTIA Security+
The foundational security certification, and a common baseline requirement in government and defence supply chains.
Recognition
Cybersecurity Company of the Year
Winner — West Sussex Business Awards 2025
Security Solution Specialists of the Year
Winner — E2 Media Awards 2025
Systems Secure Ltd · trading since 2010 · company registration 7295869 · Copthorne, West Sussex
STILL NOT SURE?
Questions you're probably asking
The main ones that come up on almost every call, answered here so you don’t have to book one to find out.
How much does QuantumCare cost?
QuantumCare Sole Trader is £35 per computer per month. QuantumCare Micro Business starts at £204 a month, and QuantumCare Business Pro starts at £710 a month — both priced per Microsoft 365 or Google licensed account. There is no setup fee and no minimum contract term on any package. The only optional extra is email domain protection at £30 per domain per month, which is already included in Business Pro.
I'm a sole trader but I run a limited company — which package am I?
Company structure doesn't decide it; how you work does. If it's just you and your computers, Sole Trader is the right fit — it's priced per computer, so you're not paying for user accounts you don't have. If you have staff with their own Microsoft 365 or Google accounts, you want Micro Business, because protecting those accounts is where most attacks now start.
Do I need Microsoft 365?
For Micro Business and Business Pro, yes — Microsoft 365 or Google Workspace. Both are priced per licensed account, and several of the things they do only work when there are accounts to work on: identity protection watches who is logging in, and cloud backup backs up what is in your email and files.
Sole Trader does not need it. It is priced per computer and protects the computer itself, which is why it suits somebody working from a laptop and a personal email address.
If you have staff but no Microsoft 365 or Google accounts at all, say so on the call. It is an unusual shape and it is worth ten minutes rather than guessing from the table.
What happens when I take on my tenth employee?
You move to Business Pro. We'll tell you when you cross the line rather than waiting for you to notice, and we'll walk through what changes before anything is billed. The extra cost buys network-level protection and our time — a vCISO, quarterly reviews, and help with Cyber Essentials or insurance — not just more software.
What if we're bigger than Business Pro?
Business Pro is written for businesses up to around 250 people, and above that the pricing carries on in the same way — so ask, and we will confirm your number rather than sending you away.
Two honest caveats. Business Pro is capped at twenty clients and we will not take on a direct competitor of an existing one, so there are times when the answer has to be that we cannot take you. And past a couple of hundred staff the question is usually less about tools and more about who owns security decisions inside the business — that is a different conversation, and we would rather have it properly than sell you the wrong thing.
Can I start on a smaller package and move up later?
Yes, and most businesses do. There's no penalty for moving up and no re-onboarding fee. Moving down is fine too — if we think you're paying for a package you don't need, we'll say so.
Why don't the smaller packages include everything?
Because some of it wouldn't do anything for you. Identity protection bills per Microsoft account, so a sole trader without Microsoft 365 would be paying for a service with nothing to protect. Network vulnerability scanning assumes you have a network to scan, which many one-person businesses don't. We take those out and take the cost out with them, rather than charging you for a longer list.
The tools in Micro Business and Business Pro look similar — what am I actually paying more for?
Access to us, and protection beyond the computers. Business Pro adds scanning of your network and everything facing the internet, automatic backups and firmware updates for your firewall, switches and WiFi, plus a vCISO, written security policies, quarterly reviews, and support getting Cyber Essentials or insurance-ready. We also cap Business Pro at 20 clients and won't take on a direct competitor of yours, which limits how many we can sell.
Is this IT support?
No. QuantumCare is a cyber security service. We keep your systems protected, monitored and patched, and you can call or email us to talk through anything security-related. We don't fix printers, set up new laptops, or run a general helpdesk.
Two flags before this goes live: I've stated "no setup fee and no minimum contract term" and "no penalty for moving up" — confirm both are true. And the Business Pro £710 starting point should be checked against your cost model, since I took it from the link text you pasted rather than the workbook.
Do you replace our IT provider?
No. We work alongside them. They keep the business running, we keep it secure, and we will coordinate directly with them so nothing falls between the two of us.
That is true of all three packages. If you would rather we handled IT support as well, ask — but it is not part of QuantumCare.
The next step
One conversation, and you’ll know where you actually stand
You don’t have to decide anything on the call. We tell you what’s exposed, and you keep the findings either way — even if we’re not the right fit.
No obligation · No sales script · You keep the findings either way
James Batt · CISSP, C|CISO Founder, Systems Secure Ltd
Who checks that your security actually works?
Your IT team keeps the business running. We check it is protected — finding the risks, telling your IT team what to fix, and showing you the proof every month in plain English.
Per computer, sole trader. Excludes VAT.
- Round-the-clock monitoring of every computer
- Updates, ransomware protection, web filtering
- Training so your people spot the scams
Three packages, sized by how many people you have — £35, £204 and £710 a month. Every price is on this page.
Systems Secure Ltd is an independent cyber security company based in Copthorne, West Sussex, run by James Batt and working with businesses across the UK. Its managed service, QuantumCare, works alongside your existing IT support rather than replacing it — finding the risks, telling your IT team what to fix, and checking that important protections are still working.
This is cyber security, not IT support. Prices are published on this site, starting at £35 a month. Cyber security should give you clear answers — not long reports, confusing alerts or guesswork.
Keep your IT support. Add dedicated cyber security.
There's a reason a company's accounts are prepared by one firm and audited by another. It isn't that accountants can't be trusted — it's that nobody, however good, is well placed to check their own work.
Keeps your systems, users and everyday technology running. In-house or outsourced, they stay involved throughout — and receive clear, specific actions from us whenever their help is needed.
Finds the cyber risks, strengthens protection, and checks that important security controls are still working. You get an independent view of what's protected, what has changed, and what should happen next.
- We're not here to replace anyone or catch anyone out
- Clear responsibilities for everyone involved
- Independent checks on important protection
- Clear proof for you every month
Good IT teams tend to welcome this. An independent report is often the evidence they've been trying to get budget on for months.
Most security companies won't show you a price until you've sat through a sales call. Here's ours.
Sole Trader
One person, one computer
From £35
per computer, per month
- Round-the-clock monitoring of your computer
- Updates kept on top of automatically
- Protection against viruses and ransomware
- Dangerous websites blocked before they load
- Yearly training so you spot the scams
- Ask us a question any time
Micro Business
Priced per Microsoft 365 or Google account
From £204
per month
- Round-the-clock monitoring of every computer
- Your files backed up to the cloud
- An alert the moment a login is stolen
- Regular checks for weak spots
- Ongoing training, not just once a year
- A plain-English summary every month
Business Pro
Priced per Microsoft 365 or Google account
From £710
per month
- Everything in Micro Business
- Your network and firewall checked
- Tested from the outside, the way an attacker would
- Security policies written for you
- Cyber Essentials readiness support
- A review with James every quarter
No setup fees. No minimum contract. No penalty for changing your mind. All prices exclude VAT. Compare all packages side by side
Need security ownership at board level?
QuantumCare CISO is the mirror image of the packages above — all people, no software. A qualified security officer for a business of 10 to 250 people, from £1,200 a month. Five published prices, and no quote to ask for.
See CISO pricesNot ready for a monthly plan?
One-off work with James at a fixed price agreed before anything starts. £450 to review one system — your Microsoft 365, your firewall, your backups. £795 for the whole business. Got a question first? There's no charge for finding out whether you need us.
See consulting pricesFour steps from the price on this page to being protected
No form to fill in first, and no sales call needed to find out the number.
Pick your package
Three QuantumCare packages, sized by how many people you have, from £35 a month. Every price is published on this site.
Thirty minutes with James
A conversation, not a pitch. We confirm which package fits — and if the honest answer is that you don't need us, we'll say so.
Setup
We install it, configure it and check it is working — usually inside a week from agreement, and mostly without you noticing.
Every month after
Monitoring, updates applied in the background, and problems dealt with rather than just flagged up. Micro Business and Business Pro add a plain-English summary each month.
What you can hold us to
No lock-in
Month to month on 30 days' notice, no setup fee and no penalty for changing your mind. A 12-month option is there if you'd rather freeze your price — a choice, not a requirement.
A three-month refund
If your business is compromised while you're following the agreed security plan, you get three months' fees back. No security company can promise you'll never be attacked, and we don't.
Only 20 clients
The managed security list is capped at 20, so the person checking your security is actually paying attention — and you deal with the same person every time.
Never your competitor
We will not take on a direct competitor of an existing client, and every price on this site is the price you pay.
The proof is in the numbers, the awards and the qualifications
In IT, networks and cyber security since 1995
Systems Secure trading, full time on cyber security since 2016
Defences strengthened, risk reduced, peace of mind delivered
Trained to spot threats, stop breaches and protect businesses
The gold standard in cyber security, recognised worldwide.
Certified to run a security programme — governance, risk and reporting to a board.
Qualified to think like a hacker and find your weaknesses first.
Certified in structured cyber risk management using the NIST framework.
Globally recognised qualification in cyber security best practice.
Hi, I'm James Batt
- CISSP, C|CISO, CEH, NCSP Practitioner, Security+
- 21 years designing multi-million-dollar IT systems in oil and gas
- 16 years running Systems Secure, based in Copthorne, West Sussex
Most cyber security experts talk in acronyms. I talk like a business owner — because I am one.
I went into the oil and gas industry in 1995, doing IT, networks and security for global corporations, and led multi-million-dollar projects across America and Europe. Twenty-one years of it — and security was part of the job from the first day. I'm not an IT man who retrained into it later.
In 2010 I started Systems Secure as a sideline and ran it alongside the day job for six years. By 2016 it had outgrown the evenings and weekends, so I sat the Certified Ethical Hacker exam, left a good salary and better benefits behind, and turned the company from IT to cyber security — because security was, and still is, the weakness most smaller businesses have.
Sixteen years on, I've helped 200+ UK organisations strengthen their defences, pass compliance audits, and sleep easier knowing their data — and their reputation — are protected. You deal with me, not a rotating support desk.
Cybersecurity Essentials for Business Owners
Written for the person who owns the business, not the person who runs the servers. No acronyms, no scare stories, and nothing you need a technical background to act on.
- How attacks on businesses your size actually start — which is rarely the way people expect
- The handful of protections worth putting in place before anything else
- How to tell whether what you already have is genuinely working
We'll email you the PDF. The button opens a short form — one name, one email address.
Send me the guide In a hurry? The ten-point checklist is on the site already, with nothing to fill in.Questions you're probably asking
The main ones that come up on almost every call, answered here so you don't have to book one to find out.
How much does cyber security cost for a small business in the UK?
Systems Secure managed cyber security starts at £35 per computer per month for a sole trader, £204 per month for a business of one to nine people, and £710 per month for a business of ten or more. All prices exclude VAT and there are no setup fees.
What you pay depends on how many people you have. The Sole Trader package is priced per computer. Micro Business and Business Pro are priced per Microsoft 365 or Google account, so the cost scales with your team rather than a fixed licence block. Every price is published on the website — you don't need to sit through a sales call to find out the number.
What is QuantumCare?
QuantumCare is Systems Secure's cyber security service: three managed packages priced by how many people you have — Sole Trader from £35 a month, Micro Business from £204 and Business Pro from £710 — plus QuantumCare CISO, a separate service from £1,200 a month for businesses of 10 to 250 that need a qualified security officer rather than more software.
It is cyber security, not IT support — it works alongside whoever runs your systems rather than replacing them, finding the risks, telling your IT team what to fix, and checking that important protections are still working.
Do I have to sign a long contract?
No. Every Systems Secure package runs on a rolling monthly basis with 30 days' notice and no cancellation penalty. There is no minimum term.
A 12-month option is available if you'd rather freeze your price, which saves £2 per account per month. It's a choice, not a requirement.
Is there a setup fee?
No. There are no setup fees and nothing to pay upfront on any Systems Secure package. You pay monthly, starting from the month the service begins.
Do your prices include VAT?
No. All Systems Secure prices are quoted excluding VAT. VAT is added to your invoice at the prevailing UK rate.
Can I get a one-off piece of work instead of a monthly plan?
Yes. Fixed-price consulting is available with no ongoing commitment: £150 for a single question answered in writing within two working days, £250 for a second opinion, £450 for a review of one system, and £795 for a full review of your business. All prices exclude VAT.
These prices are built for businesses of up to 25 staff. Above that, the price rises with headcount.
Working with your IT team
Do I have to get rid of my existing IT provider?
No. Systems Secure is designed to work alongside your existing IT support, not replace it. Whether your IT is outsourced or in-house, they carry on running your systems, users and everyday technology, and receive clear, specific actions from us whenever their help is needed.
The two roles are different jobs. Your IT team keeps the business running; Systems Secure checks that it's actually protected. You get an independent view of what's protected, what has changed and what should happen next — without disrupting a relationship that's already working.
We have our own IT manager. Do we still need an outside security firm?
Usually yes — and it tends to help them rather than undermine them. An in-house IT manager is responsible for keeping everything running, which means security competes with a hundred other urgent things every week. It also means they would be reporting on the quality of their own work, which isn't a fair position to put anyone in.
Systems Secure gives your IT manager a specialist to escalate to and a second pair of eyes on the things that matter, and gives you a view that doesn't depend on one person's workload or judgement.
What is the difference between IT support and cyber security?
IT support keeps your technology working: fixing problems, setting up new starters, keeping systems online. Cyber security is a separate job — finding weaknesses before an attacker does, strengthening protection, and checking that important controls are still working months after they were switched on.
Good IT teams, in-house or outsourced, do handle parts of security — including updates, backups and access control. What they rarely provide is independent oversight: someone whose only job is to look for the gaps, and who has no reason to report that everything is fine.
My IT company says they already handle security. Do I need you as well?
Possibly not — and Systems Secure will tell you honestly if that's the case. But two things are worth knowing: nobody is well placed to audit their own work, and IT providers are themselves a target for attackers looking for a route into their customers' networks.
In a joint advisory, the UK's National Cyber Security Centre — alongside CISA, the NSA, the FBI and their Australian, Canadian and New Zealand counterparts — warned that managed service providers are granted privileged access to a customer's network, which can create opportunities for attackers.
That isn't hypothetical. In July 2021 attackers exploited a flaw in Kaseya VSA, remote management software used by IT providers, and reached an estimated 800 to 1,500 businesses through around 60 providers. None of those businesses did anything wrong. They were reached through a supplier they trusted.
So the question worth asking isn't "do you handle security?" It's "when did you last check that it's working, and can I see the evidence?"
Risk and threats
Is my business too small to be a cyber target?
No. In the last 12 months, 46% of UK small businesses and 42% of micro businesses identified a cyber security breach or attack, according to the Government's Cyber Security Breaches Survey 2025/26.
Most attacks aren't personally chosen — they're automated. Software scans the internet looking for weaknesses and takes whatever it finds. A business with three staff and a website nobody visits still gets probed daily. Phishing remains by far the most common method, experienced by 38% of businesses.
Isn't antivirus enough?
No. Antivirus catches known threats, but most modern attacks don't rely on a recognisable file. Phishing, stolen passwords and misconfigured settings all bypass antivirus entirely.
Proper protection needs several layers: monitoring that spots unusual behaviour, multi-factor authentication, patching, backups you've actually tested, and staff who can recognise a convincing fake email.
Isn't cyber insurance enough on its own?
No. Most cyber insurance policies require you to prove you took reasonable precautions — multi-factor authentication, staff training, patch management. If you can't demonstrate those, a claim can be reduced or refused entirely.
Insurers increasingly expect standards such as Cyber Essentials before they'll offer cover or renew it. Insurance is worth having, but it pays out after the damage. It doesn't prevent it.
What happens if we get attacked anyway?
No security company can promise you'll never be attacked, and Systems Secure doesn't make that promise. What it does offer is a three-month refund guarantee: if your business is compromised while you're following the agreed security plan, you get three months' fees back.
The realistic goal is fewer incidents, caught earlier and contained faster.
The service
What do I actually get each month?
Every package includes round-the-clock monitoring, automatic updates, protection against viruses and ransomware, blocking of dangerous websites, and staff training. Larger packages add cloud backup, alerts when a login is stolen, regular checks for weak spots, firewall and network reviews, written security policies and a quarterly review.
Micro Business and Business Pro also include a short monthly summary showing what's protected, what changed and what needs attention — written in plain English rather than as a long technical report.
What size businesses do you work with?
From sole traders up to businesses of around 250 staff. There are three packages: Sole Trader for one person, Micro Business for one to nine people, and Business Pro for ten to 250. Business Pro has a minimum of ten accounts.
Do you only work with businesses in West Sussex?
No. Systems Secure is based in Copthorne, West Sussex, and works with businesses across the UK. Almost all of the work is done remotely, so your location doesn't affect the service or the price.
On-site visits are available and charged separately: £240 for a visit of up to two hours, £400 for a half day and £760 for a full day.
Can you help us get Cyber Essentials?
Yes. Cyber Essentials readiness support is included in the Business Pro package. That means reviewing your current setup against the requirements, telling you what needs to change, and getting you to the point where you can pass.
Worth knowing: Cyber Essentials reflects the day of assessment, not a permanent state. Ongoing patching, access reviews and vulnerability checks are what keep the certificate meaningful between renewals.
Who you're dealing with
Who will I actually be dealing with?
James Batt. Systems Secure deliberately caps its managed security client list at 20, so you deal with the same person every time rather than a rotating support desk.
Systems Secure will also never take on a direct competitor of an existing client.
What qualifications does James Batt hold?
James Batt holds CISSP, C|CISO (Certified Chief Information Security Officer), CEH (Certified Ethical Hacker), NCSP Practitioner and CompTIA Security+.
Behind those: 21 years designing multi-million-dollar IT systems for the oil and gas industry, and 16 years running Systems Secure. The company was named Cybersecurity Company of the Year at the West Sussex Business Awards 2025, and Security Solution Specialists of the Year at the E2 Media Awards 2025.
Why do you only take on 20 clients?
Because security oversight is only worth paying for if someone is genuinely paying attention. Capping the list at 20 clients means each one gets real scrutiny rather than an automated dashboard nobody reads.
It also means Systems Secure can be honest about capacity rather than selling a service it can't properly deliver.
Thirty minutes, free, and nothing to decide on the call
A conversation, not a pitch. We'll confirm which package fits — and if the honest answer is that you don't need us, we'll say so.
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Systems Secure® Limited·Registered in England and Wales, company no. 07295869 6 The Meadow, Copthorne, West Sussex RH10 3RG·07702 896 910·[email protected]
How to check you’re dealing with usServing Crawley, East Grinstead, Brighton and businesses across Sussex · UK-wide remote support
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