Systems Secure Ltd
Privacy Policy
What we collect, why we collect it, and what we do with it — written in plain English, the same as everything else on this site.
Last Updated On 09-Feb-2026
This Privacy Policy describes the policies of Systems Secure Limited, 6 The Meadow, West Sussex RH103RG, United Kingdom of Great Britain and Northern Ireland (the), email: [email protected], phone: 07588 455611 on the collection, use and disclosure of your information that we collect when you use our website ( https://www.systemssecure.uk ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
Information We Collect
We may collect and process the following personal data:
- Name, email address, telephone number, work address and other contact details you provide
- Information submitted via contact forms, consultation requests, or other enquiries
- Communications you send to us
- Technical information such as IP address, browser type, device information, and usage data
- Information collected through cookies and similar technologies
How We Collect Information
Personal data may be collected when you:
- Contact us via the website
- Submit a form or request information
- Interact with our content
- Visit and browse our website (via cookies and analytics tools)
- From public sources
How We Use Your Information
We use personal data to:
- Respond to enquiries and requests
- Provide information about our services
- Operate, maintain, and improve our website
- Monitor and analyse website usage
- Maintain website security
- Comply with legal and regulatory obligations
In addition, personal data may be used to create and manage user accounts, process payments and orders, provide customer support, collect feedback and testimonials, enforce our terms and conditions, resolve disputes, administer business operations, protect the website and users, enable user-generated content where applicable, and deliver marketing or promotional communications (including targeted advertising where consent is provided).
We do not sell personal data to third parties.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
Legal Basis for Processing
Under UK GDPR, we process personal data on the following lawful bases:
Consent - where you have given clear permission (e.g. submitting a form, accepting cookies)
Legitimate interests – to operate, secure, and improve our website and services
Contractual necessity – where processing is required to respond to or fulfil a requested service
Legal obligation – where required to comply with applicable laws
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to ensure proper functionality, analyse usage, and support third-party integrations.
Cookies used may include:
Strictly necessary cookies – required for the website to function correctly
Analytics cookies – used to understand how visitors interact with the site
Affiliate tracking cookies – used to attribute referrals to third-party partners
Non-essential cookies are set only where consent is provided, in accordance with UK law.
Where required by law, consent for non-essential cookies (including analytics and affiliate tracking cookies) is obtained through our cookie consent banner. Users can choose to accept or reject non-essential cookies before they are set and may update their preferences at any time via the banner or browser settings.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
Affiliate Links and Third-Party Tracking
Some pages on this website include affiliate links. When you click these links, third-party providers (such as Amazon) may use cookies or similar technologies to track referrals.
Disclosure: As an Amazon Associate, we earn from qualifying purchases.
Affiliate tracking does not increase the price you pay.
Third Party Links & Use Of Your Information:
Our Service may contain links to third-party websites that are not operated by us. This Privacy Policy does not cover the privacy practices of those external sites, except where expressly stated (such as affiliate tracking described above). We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage users to review the privacy policy of every site they visit.
Sharing of Information
We do not share personal information with third parties except where necessary to operate our services, comply with legal obligations, or as otherwise described in this Privacy Policy.
We may share personal information with the following categories of third parties, where necessary:
- Analytics and performance tools
- Affiliate and referral platforms
- Website hosting and infrastructure providers
- Form processing, CRM, and customer communication tools
- Email and marketing service providers
- IT, security, and support service providers
Such sharing is carried out on the basis of consent (where required), legitimate interests, contractual necessity, or legal obligation, depending on the context.
We require third parties to process personal information only for the purposes for which it is shared and to implement appropriate safeguards, including limiting retention to what is necessary to fulfil those purposes.
We may also disclose personal information where required to do so by law or where disclosure is necessary to:
(1) comply with a legal obligation, regulation, court order, or other legal process;
(2) enforce our agreements, including this Privacy Policy; or
(3) respond to claims that use of the Service violates third-party rights.
If the Service or our company is merged with or acquired by another organisation, personal information may be transferred as part of that transaction, subject to applicable data protection laws.
International Data Transfers
Some third-party service providers we use may process or store personal data outside the United Kingdom or European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as the use of standard contractual clauses or equivalent legal mechanisms, in accordance with UK data protection law.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, as outlined in this Privacy Policy.
Where user accounts exist, personal data is generally retained for a period of 90 days to 2 years following account termination or last interaction, depending on the nature of the data, the purpose for which it was collected, and applicable legal or operational requirements.
In certain circumstances, we may retain personal information for longer periods where required for record-keeping, reporting, compliance with legal obligations, enforcement of legal rights, dispute resolution, or fraud prevention.
Anonymous and aggregated information that does not identify individuals (either directly or indirectly) may be retained indefinitely.
Your Rights
Under UK data protection law, you have the following rights in relation to your personal data:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your personal data
- The right to restrict or object to the processing of your data
- The right to request a copy of your personal data in a portable format
- The right to withdraw consent at any time, where processing is based on consent
- The right to lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at [email protected]. We will respond to requests in accordance with applicable law.
You may opt out of direct marketing communications or any profiling carried out for marketing purposes at any time by contacting us using the details above.
Please note that where personal data is required to provide certain services, withdrawing consent or objecting to processing may limit our ability to deliver those services.
Security
The security of your personal information is important to us. We implement reasonable technical and organisational measures designed to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. While we take appropriate steps to safeguard personal information, we cannot guarantee absolute security.
Data Protection Contact
If you have any questions, concerns, or complaints regarding the processing of your personal information, you may contact us at:
Systems Secure Limited
Email: [email protected]
We will review and respond to all enquiries in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown above.
Who checks that your security actually works?
Your IT team keeps the business running. We check it is protected — finding the risks, telling your IT team what to fix, and showing you the proof every month in plain English.
Per computer, sole trader. Excludes VAT.
- Round-the-clock monitoring of every computer
- Updates, ransomware protection, web filtering
- Training so your people spot the scams
Three packages, sized by how many people you have — £35, £204 and £710 a month. Every price is on this page.
Systems Secure Ltd is an independent cyber security company based in Copthorne, West Sussex, run by James Batt and working with businesses across the UK. Its managed service, QuantumCare, works alongside your existing IT support rather than replacing it — finding the risks, telling your IT team what to fix, and checking that important protections are still working.
This is cyber security, not IT support. Prices are published on this site, starting at £35 a month. Cyber security should give you clear answers — not long reports, confusing alerts or guesswork.
Keep your IT support. Add dedicated cyber security.
There's a reason a company's accounts are prepared by one firm and audited by another. It isn't that accountants can't be trusted — it's that nobody, however good, is well placed to check their own work.
Keeps your systems, users and everyday technology running. In-house or outsourced, they stay involved throughout — and receive clear, specific actions from us whenever their help is needed.
Finds the cyber risks, strengthens protection, and checks that important security controls are still working. You get an independent view of what's protected, what has changed, and what should happen next.
- We're not here to replace anyone or catch anyone out
- Clear responsibilities for everyone involved
- Independent checks on important protection
- Clear proof for you every month
Good IT teams tend to welcome this. An independent report is often the evidence they've been trying to get budget on for months.
Most security companies won't show you a price until you've sat through a sales call. Here's ours.
Sole Trader
One person, one computer
From £35
per computer, per month
- Round-the-clock monitoring of your computer
- Updates kept on top of automatically
- Protection against viruses and ransomware
- Dangerous websites blocked before they load
- Yearly training so you spot the scams
- Ask us a question any time
Micro Business
Priced per Microsoft 365 or Google account
From £204
per month
- Round-the-clock monitoring of every computer
- Your files backed up to the cloud
- An alert the moment a login is stolen
- Regular checks for weak spots
- Ongoing training, not just once a year
- A plain-English summary every month
Business Pro
Priced per Microsoft 365 or Google account
From £710
per month
- Everything in Micro Business
- Your network and firewall checked
- Tested from the outside, the way an attacker would
- Security policies written for you
- Cyber Essentials readiness support
- A review with James every quarter
No setup fees. No minimum contract. No penalty for changing your mind. All prices exclude VAT. Compare all packages side by side
Need security ownership at board level?
QuantumCare CISO is the mirror image of the packages above — all people, no software. A qualified security officer for a business of 10 to 250 people, from £1,200 a month. Five published prices, and no quote to ask for.
See CISO pricesNot ready for a monthly plan?
One-off work with James at a fixed price agreed before anything starts. £450 to review one system — your Microsoft 365, your firewall, your backups. £795 for the whole business. Got a question first? There's no charge for finding out whether you need us.
See consulting pricesFour steps from the price on this page to being protected
No form to fill in first, and no sales call needed to find out the number.
Pick your package
Three QuantumCare packages, sized by how many people you have, from £35 a month. Every price is published on this site.
Thirty minutes with James
A conversation, not a pitch. We confirm which package fits — and if the honest answer is that you don't need us, we'll say so.
Setup
We install it, configure it and check it is working — usually inside a week from agreement, and mostly without you noticing.
Every month after
Monitoring, updates applied in the background, and problems dealt with rather than just flagged up. Micro Business and Business Pro add a plain-English summary each month.
What you can hold us to
No lock-in
Month to month on 30 days' notice, no setup fee and no penalty for changing your mind. A 12-month option is there if you'd rather freeze your price — a choice, not a requirement.
A three-month refund
If your business is compromised while you're following the agreed security plan, you get three months' fees back. No security company can promise you'll never be attacked, and we don't.
Only 20 clients
The managed security list is capped at 20, so the person checking your security is actually paying attention — and you deal with the same person every time.
Never your competitor
We will not take on a direct competitor of an existing client, and every price on this site is the price you pay.
The proof is in the numbers, the awards and the qualifications
In IT, networks and cyber security since 1995
Systems Secure trading, full time on cyber security since 2016
Defences strengthened, risk reduced, peace of mind delivered
Trained to spot threats, stop breaches and protect businesses
The gold standard in cyber security, recognised worldwide.
Certified to run a security programme — governance, risk and reporting to a board.
Qualified to think like a hacker and find your weaknesses first.
Certified in structured cyber risk management using the NIST framework.
Globally recognised qualification in cyber security best practice.
Hi, I'm James Batt
- CISSP, C|CISO, CEH, NCSP Practitioner, Security+
- 21 years designing multi-million-dollar IT systems in oil and gas
- 16 years running Systems Secure, based in Copthorne, West Sussex
Most cyber security experts talk in acronyms. I talk like a business owner — because I am one.
I went into the oil and gas industry in 1995, doing IT, networks and security for global corporations, and led multi-million-dollar projects across America and Europe. Twenty-one years of it — and security was part of the job from the first day. I'm not an IT man who retrained into it later.
In 2010 I started Systems Secure as a sideline and ran it alongside the day job for six years. By 2016 it had outgrown the evenings and weekends, so I sat the Certified Ethical Hacker exam, left a good salary and better benefits behind, and turned the company from IT to cyber security — because security was, and still is, the weakness most smaller businesses have.
Sixteen years on, I've helped 200+ UK organisations strengthen their defences, pass compliance audits, and sleep easier knowing their data — and their reputation — are protected. You deal with me, not a rotating support desk.
Cybersecurity Essentials for Business Owners
Written for the person who owns the business, not the person who runs the servers. No acronyms, no scare stories, and nothing you need a technical background to act on.
- How attacks on businesses your size actually start — which is rarely the way people expect
- The handful of protections worth putting in place before anything else
- How to tell whether what you already have is genuinely working
We'll email you the PDF. The button opens a short form — one name, one email address.
Send me the guide In a hurry? The ten-point checklist is on the site already, with nothing to fill in.Questions you're probably asking
The main ones that come up on almost every call, answered here so you don't have to book one to find out.
How much does cyber security cost for a small business in the UK?
Systems Secure managed cyber security starts at £35 per computer per month for a sole trader, £204 per month for a business of one to nine people, and £710 per month for a business of ten or more. All prices exclude VAT and there are no setup fees.
What you pay depends on how many people you have. The Sole Trader package is priced per computer. Micro Business and Business Pro are priced per Microsoft 365 or Google account, so the cost scales with your team rather than a fixed licence block. Every price is published on the website — you don't need to sit through a sales call to find out the number.
What is QuantumCare?
QuantumCare is Systems Secure's cyber security service: three managed packages priced by how many people you have — Sole Trader from £35 a month, Micro Business from £204 and Business Pro from £710 — plus QuantumCare CISO, a separate service from £1,200 a month for businesses of 10 to 250 that need a qualified security officer rather than more software.
It is cyber security, not IT support — it works alongside whoever runs your systems rather than replacing them, finding the risks, telling your IT team what to fix, and checking that important protections are still working.
Do I have to sign a long contract?
No. Every Systems Secure package runs on a rolling monthly basis with 30 days' notice and no cancellation penalty. There is no minimum term.
A 12-month option is available if you'd rather freeze your price, which saves £2 per account per month. It's a choice, not a requirement.
Is there a setup fee?
No. There are no setup fees and nothing to pay upfront on any Systems Secure package. You pay monthly, starting from the month the service begins.
Do your prices include VAT?
No. All Systems Secure prices are quoted excluding VAT. VAT is added to your invoice at the prevailing UK rate.
Can I get a one-off piece of work instead of a monthly plan?
Yes. Fixed-price consulting is available with no ongoing commitment: £150 for a single question answered in writing within two working days, £250 for a second opinion, £450 for a review of one system, and £795 for a full review of your business. All prices exclude VAT.
These prices are built for businesses of up to 25 staff. Above that, the price rises with headcount.
Working with your IT team
Do I have to get rid of my existing IT provider?
No. Systems Secure is designed to work alongside your existing IT support, not replace it. Whether your IT is outsourced or in-house, they carry on running your systems, users and everyday technology, and receive clear, specific actions from us whenever their help is needed.
The two roles are different jobs. Your IT team keeps the business running; Systems Secure checks that it's actually protected. You get an independent view of what's protected, what has changed and what should happen next — without disrupting a relationship that's already working.
We have our own IT manager. Do we still need an outside security firm?
Usually yes — and it tends to help them rather than undermine them. An in-house IT manager is responsible for keeping everything running, which means security competes with a hundred other urgent things every week. It also means they would be reporting on the quality of their own work, which isn't a fair position to put anyone in.
Systems Secure gives your IT manager a specialist to escalate to and a second pair of eyes on the things that matter, and gives you a view that doesn't depend on one person's workload or judgement.
What is the difference between IT support and cyber security?
IT support keeps your technology working: fixing problems, setting up new starters, keeping systems online. Cyber security is a separate job — finding weaknesses before an attacker does, strengthening protection, and checking that important controls are still working months after they were switched on.
Good IT teams, in-house or outsourced, do handle parts of security — including updates, backups and access control. What they rarely provide is independent oversight: someone whose only job is to look for the gaps, and who has no reason to report that everything is fine.
My IT company says they already handle security. Do I need you as well?
Possibly not — and Systems Secure will tell you honestly if that's the case. But two things are worth knowing: nobody is well placed to audit their own work, and IT providers are themselves a target for attackers looking for a route into their customers' networks.
In a joint advisory, the UK's National Cyber Security Centre — alongside CISA, the NSA, the FBI and their Australian, Canadian and New Zealand counterparts — warned that managed service providers are granted privileged access to a customer's network, which can create opportunities for attackers.
That isn't hypothetical. In July 2021 attackers exploited a flaw in Kaseya VSA, remote management software used by IT providers, and reached an estimated 800 to 1,500 businesses through around 60 providers. None of those businesses did anything wrong. They were reached through a supplier they trusted.
So the question worth asking isn't "do you handle security?" It's "when did you last check that it's working, and can I see the evidence?"
Risk and threats
Is my business too small to be a cyber target?
No. In the last 12 months, 46% of UK small businesses and 42% of micro businesses identified a cyber security breach or attack, according to the Government's Cyber Security Breaches Survey 2025/26.
Most attacks aren't personally chosen — they're automated. Software scans the internet looking for weaknesses and takes whatever it finds. A business with three staff and a website nobody visits still gets probed daily. Phishing remains by far the most common method, experienced by 38% of businesses.
Isn't antivirus enough?
No. Antivirus catches known threats, but most modern attacks don't rely on a recognisable file. Phishing, stolen passwords and misconfigured settings all bypass antivirus entirely.
Proper protection needs several layers: monitoring that spots unusual behaviour, multi-factor authentication, patching, backups you've actually tested, and staff who can recognise a convincing fake email.
Isn't cyber insurance enough on its own?
No. Most cyber insurance policies require you to prove you took reasonable precautions — multi-factor authentication, staff training, patch management. If you can't demonstrate those, a claim can be reduced or refused entirely.
Insurers increasingly expect standards such as Cyber Essentials before they'll offer cover or renew it. Insurance is worth having, but it pays out after the damage. It doesn't prevent it.
What happens if we get attacked anyway?
No security company can promise you'll never be attacked, and Systems Secure doesn't make that promise. What it does offer is a three-month refund guarantee: if your business is compromised while you're following the agreed security plan, you get three months' fees back.
The realistic goal is fewer incidents, caught earlier and contained faster.
The service
What do I actually get each month?
Every package includes round-the-clock monitoring, automatic updates, protection against viruses and ransomware, blocking of dangerous websites, and staff training. Larger packages add cloud backup, alerts when a login is stolen, regular checks for weak spots, firewall and network reviews, written security policies and a quarterly review.
Micro Business and Business Pro also include a short monthly summary showing what's protected, what changed and what needs attention — written in plain English rather than as a long technical report.
What size businesses do you work with?
From sole traders up to businesses of around 250 staff. There are three packages: Sole Trader for one person, Micro Business for one to nine people, and Business Pro for ten to 250. Business Pro has a minimum of ten accounts.
Do you only work with businesses in West Sussex?
No. Systems Secure is based in Copthorne, West Sussex, and works with businesses across the UK. Almost all of the work is done remotely, so your location doesn't affect the service or the price.
On-site visits are available and charged separately: £240 for a visit of up to two hours, £400 for a half day and £760 for a full day.
Can you help us get Cyber Essentials?
Yes. Cyber Essentials readiness support is included in the Business Pro package. That means reviewing your current setup against the requirements, telling you what needs to change, and getting you to the point where you can pass.
Worth knowing: Cyber Essentials reflects the day of assessment, not a permanent state. Ongoing patching, access reviews and vulnerability checks are what keep the certificate meaningful between renewals.
Who you're dealing with
Who will I actually be dealing with?
James Batt. Systems Secure deliberately caps its managed security client list at 20, so you deal with the same person every time rather than a rotating support desk.
Systems Secure will also never take on a direct competitor of an existing client.
What qualifications does James Batt hold?
James Batt holds CISSP, C|CISO (Certified Chief Information Security Officer), CEH (Certified Ethical Hacker), NCSP Practitioner and CompTIA Security+.
Behind those: 21 years designing multi-million-dollar IT systems for the oil and gas industry, and 16 years running Systems Secure. The company was named Cybersecurity Company of the Year at the West Sussex Business Awards 2025, and Security Solution Specialists of the Year at the E2 Media Awards 2025.
Why do you only take on 20 clients?
Because security oversight is only worth paying for if someone is genuinely paying attention. Capping the list at 20 clients means each one gets real scrutiny rather than an automated dashboard nobody reads.
It also means Systems Secure can be honest about capacity rather than selling a service it can't properly deliver.
Thirty minutes, free, and nothing to decide on the call
A conversation, not a pitch. We'll confirm which package fits — and if the honest answer is that you don't need us, we'll say so.
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Systems Secure® Limited·Registered in England and Wales, company no. 07295869 6 The Meadow, Copthorne, West Sussex RH10 3RG·07702 896 910·[email protected]
How to check you’re dealing with usServing Crawley, East Grinstead, Brighton and businesses across Sussex · UK-wide remote support
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