How Do I Get the Email Headers from New Outlook?
Quick Answer
Open the email, click the three dots (...) at the top of the message, then select:
View → View message details
Copy all of the information shown, close the window, create a new email and paste the headers into the message. Microsoft documents this route for New Outlook.
If you have received a suspicious email, your IT or cybersecurity provider may ask you to send them the email headers.
Email headers contain technical information about how the message was sent and which mail servers it passed through.
Important: Please collect the email headers from the original email you received, not from a forwarded copy.
Step-by-Step Instructions
Open New Outlook.
Find and open the email you need to check.
Click the three dots (...) at the top of the email.
Click the three dots (...) at the top of the email message. Click View.
Click View message details.
Click View message details to open the full email header information. A window will open containing the full email header information.
Click inside the message details box.
Press Ctrl + A to select everything.
Press Ctrl + C to copy the email headers.
Click inside the Message details window, press Ctrl + A to select everything, then press Ctrl + C to copy the email headers. Close the message details window.
Create a new email.
Enter the email address of the person who requested the headers.
Enter a suitable subject, for example:
Email Headers – Suspicious Email
Click inside the message body and press Ctrl + V to paste the headers.
Create a new email, enter the support address and subject, then press Ctrl + V to paste the copied email headers into the message. Send the email.
Why Might We Ask for Email Headers?
Email headers can help us investigate:
Where the email actually came from
Whether the sender may have been spoofed
Which mail servers handled the message
Email authentication results
Delivery problems
Phishing and suspicious emails
